Store Policies

I'll Find Your Cup Guarantee

I roast every bag to order, so all sales are final. 

I'd rather get your coffee right than get it sold.

If your coffee isn't what you hoped for, tell me what was off — too dark, too bright, too sharp, whatever it was — and I'll roast you a different profile and ship it free.

How it works

• Email me at andrew@iprefercraftcoffee.com within 7 days of delivery
• Tell me what missed. The more specific you are, the better I can match you.
• I roast the replacement and cover the shipping
• Nothing to send back. Keep the original bag.
• One replacement per order
• All sales are final

This is a replacement guarantee, not a refund policy. I don't offer money back — I offer another shot at finding your cup. All sales are final.