Refund policy

Fine Print: Buy 2, Get 1 Free

• Applies automatically at 2 bags — no code needed
• Every coffee counts toward your 2, including rare and limited lots
• Your free bag comes from the standard blends and single origins
• One free bag per order. The offer doesn't stack — a 6-bag order still gets one.
• Shipping isn't free on promotional orders
• Doesn't combine with the Better Morning Starter Bag
• Your free bag is roasted and ships with the rest of your order

I'll Find Your Cup Guarantee

I roast every bag to order, and I'd rather get your coffee right than get it sold.

If your coffee isn't what you hoped for, tell me what was off — too dark, too bright, too sharp, whatever it was — and I'll roast you a different profile and ship it free.

How it works

• Email me at andrew@iprefercraftcoffee.com within 7 days of delivery
• Tell me what missed. The more specific you are, the better I can match you.
• I roast the replacement and cover the shipping
• Nothing to send back. Keep the original bag.
• One replacement per order

This is a replacement guarantee, not a refund policy. I don't offer money back — I offer another shot at finding your cup.